Misty is a licensed Public Insurance Adjuster with four years of specialized experience in large-loss property damage claims. She focuses on representing religious organizations, multifamily owners, educational institutions, hotels, and HOAs with meticulous documentation and strategic negotiation skills.

As a Haag Certified Commercial Roof Inspector, she has particular expertise with faith-based institutions, historical buildings, and hospitality properties, helping recover millions in damages from hail, fire, windstorms, and water intrusion. Her work with the ICRS team follows their "no recovery, no fee" promise and policyholder-exclusive advocacy.

Misty's negotiation acumen has contributed to ICRS resolving over 90% of claims without requiring unnecessary appraisal or litigation, demonstrating her effectiveness in maximizing fair settlements under insurance policy terms.